BLOOM CONSULTING

Fractional COO

Operations built to scale.

Senior operations leadership for growing food, retail and supply-chain businesses, without a full-time hire.

When growth outpaces your systems, margins slip, suppliers slip and the founder becomes the bottleneck. We step in as your operations lead, fix what is breaking, and leave you with a business that runs without us.

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What we fix

Margins and unit economics

Where the money leaks: pricing, yield, discounts, shipping and cost pass-through. We find it and close it.

Supply chain and procurement

Supplier terms, ordering, inventory and logistics, set up to support growth rather than hold it back.

Production and sales working together

A clear weekly rhythm between production and sales: forecasts, promotions announced early, and costs reviewed before prices are agreed.

Processes, owners and decisions

Written scope, a named owner for each area and a decision log, so nothing depends on one person's memory.

How an engagement works

Clear scope, clear authority, clear price.

1. Listen

A first conversation about what is not scaling.

2. Scope

A written scope: what we own, what we decide, and what it costs.

3. Run

We lead operations alongside your team, on a fixed number of days per month.

4. Hand over

Processes, owners and numbers documented, so your team keeps going without us.

No ownership without authority, and no work without a price.

Who it's for

  • Founder-led companies growing faster than their operations
  • Family businesses preparing for the next stage or the next generation
  • Companies entering or expanding in new markets
  • Teams with an operations gap and no need for a permanent hire

Why BLOOM

  • 15+ years in senior operating roles
  • Former Head of Operations and Supply Chain at Nespresso
  • Former General Manager at JOKR
  • Founder and COO experience, including food production
  • INSEAD Global Executive MBA
  • Based in Athens, working across Europe and the US

Project highlights

FMCG · Food · Delivery · Manufacturing · Tech. Client names confidential unless stated.

Grocery delivery scale-upExpansion across EU, US and LATAM for a company valued at USD 1.2B.
Coffee manufacturer & distributorEnd-to-end supply chain redesign with 3PL outsourcing, ERP selection and project management.
Vertically integrated meat businessEnd-to-end strategy, supply chain optimisation and systems design for performance improvement.
Meal-kit delivery startupMicrologistics solution: design, launch, execution and fundraising support.
Mattress manufacturerLogistics redesign, integration of four production lines, WMS deployment and team training.
Health-tech marketplaceLaunch in Austria and Romania: commercial strategy, execution and client onboarding.

Team

Dedication. Expertise. Passion.

Founder · Nicholas Chalaris

With an INSEAD Global Executive MBA and an MA in Marketing from Emerson College, Nicholas brings 15+ years of senior operating experience in strategy, operations and business development.

He was Head of Operations & Supply Chain at Nespresso and General Manager at JOKR, and has led expansion, growth and supply chain projects across Europe and the United States, including time working in startup and investment environments in New York and Vienna.

For each engagement, BLOOM brings in specialist consultants and industry experts as needed.

Tell us what's not scaling.

Share a few lines about your business and the problem. We take on a small number of projects at a time, so every message gets a personal reply within 2 working days.